Terms and Conditions

1. Use of Our Website

2. Quotes and Pricing

• Prices shown on our Website (e.g. from £3,250 +VAT for a 1-bedroom rewire) are indicative starting prices only and do not constitute a binding offer. Final pricing depends on a survey of your property, its size, condition, and specific requirements.
• All prices are subject to VAT unless stated otherwise.
• A formal, itemised quotation will be provided following a free consultation/survey, and this quotation forms the basis of the price for any work agreed.
• Quotes are typically valid for [Insert Number, e.g. 30] days from the date of issue, after which prices may be subject to change.

• Work will only commence once a quotation has been accepted by you, in writing or by other agreed means.
• We will endeavour to carry out work within the agreed timeframe but timescales are estimates and may be affected by factors outside our control, including access to the property, unforeseen structural or electrical issues, and supply of materials.
• You are responsible for ensuring our engineers have safe and reasonable access to the property to carry out the agreed work.
• Any additional work identified once work has commenced (e.g. due to unforeseen wiring conditions) will be discussed with you and may result in a revised quotation before proceeding.

4. Payment Terms

• Payment terms will be set out in your individual quotation/invoice. Typically, this may include a deposit prior to commencement, with the balance due on completion, unless otherwise agreed.
• We accept payment by [Insert accepted payment methods].
• Late payment may incur interest and/or additional charges, in accordance with statutory rights under the Late Payment of Commercial Debts (Interest) Act 1998, where applicable.

5. Cancellations

• If you wish to cancel a booked job, please contact us as soon as possible. Cancellations made with less than [Insert Number, e.g. 48 hours] notice may incur a cancellation charge to cover costs already incurred (e.g. materials ordered, time reserved).
• If you are a consumer and entered into a contract with us at a distance (e.g. entirely online or by phone) or off-premises, you may have a statutory right to cancel within 14 days under the Consumer Contracts (Information, Cancellation and Charges) Regulations 2013. If you have requested work to begin within this period, you may be liable to pay for work carried out up to the point of cancellation.

6. Our 10-Year Guarantee

• We provide a 10-year guarantee on materials and labour for rewiring work carried out by us, as described on our Website.
• The guarantee covers defects in materials or workmanship arising from the rewiring work we performed. It does not cover damage caused by third parties, misuse, alterations carried out by others, normal wear and tear, or issues unrelated to the rewiring work itself.
• To make a claim under the guarantee, please contact us using the details above. We will assess the issue and, where it is covered by the guarantee, repair it promptly at no additional cost.
• The guarantee applies to the original customer for the property where the work was carried out and is subject to reasonable evidence of the original work having been completed by us.

7. Certification and Compliance

8. Liability

• Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under UK law.
• Subject to the above, we shall not be liable for any indirect or consequential loss arising from our Services or your use of the Website.
• Our total liability in connection with any job shall not exceed the total value of the quotation/invoice for that job, except where covered under our 10-year guarantee as described above.
• We hold public liability insurance appropriate to our trade. Details available on request.

9. Intellectual Property

10. Third-Party Links

11. Complaints

12. Changes to These Terms

13. Governing Law

14. Contact Us